Monday, June 13, 2011

Negotiation Skills - A Look At Some Common Ones

By Mark Walters


Are you someone who quakes at the thought of having to negotiate? If so, then this is the guide for you. We take you through some basic negotiation skills that everyone should know so you'll always be prepared for any situation. We start with haggling and the need to be aware that quite often when a seller gives you a price for something, they are actually willing to settle for less. You just need to be brave and undercut them to start negotiations.

It's also important that you develop a win-win mindset. Negotiation isn't just about getting the best deal for yourself; in order to do it properly, all parties involved need to feel as though they are getting a good deal. If you are trying to get something for yourself, ask what's in it for the other party, too. If you can sell something as a good deal for them then they are much more likely to be willing to give you what you want in the first place.

You also need to have confidence in any negotiation, no matter how hard you find it as if you aren't confident, it will be obvious. This can make people less likely to agree with you as if you come across as shy and timid, it might appear as though you don't really want what you are fighting for and so the person you are negotiating with won't give in. Instead, just smile, be polite and sell your case. Acting confident even if you don't feel it will definitely help.

A core part of negotiating is knowing your arguments so that if you are challenged on a topic, you will have an answer. This is a vital skill: not only do you need to know all the relevant points that relate to your argument, but you need to be able to deploy them in the right way and at the right time. It can often help to practice on someone first before you go in for the real negotiation as it will give you a chance to perfect your speech.

Finally, an important negotiation skill is knowing when to walk away. Sometimes, no matter how hard you try or how well you sell your case, you simply aren't going to win. You need to know not to take this personally and to accept the loss graciously so you can part on good terms with the other person. This is vital as you might find yourself needing to negotiate with them again in the future and it will be much easier if you accept your loss well.




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